Front of House Coordinator

Grapevinejobs; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Grapevinejobs is seeking a proactive Post-Production Support Assistant to provide day-to-day reception and administrational support to our Post-Producers. You will welcome clients, coordinate courier and taxi arrangements, and ensure edit suites and communal areas are kept in pristine condition.

You will manage media assets using our barcode system, handle accurate labelling and dispatch, and assist with procurement and stocking. The role is a fixed-term contract of 3–6 months, based in London.

Qualifications

• Organised with excellent attention to detail.
• Able to manage multiple tasks in a busy environment.
• Professional, approachable and client-focused.
• Strong communication and collaboration across departments.
• Proactive, reliable and able to work independently.

Responsibilities

• Cover reception, answering calls and providing a warm and professional welcome to clients and visitors.
• Arrange bikes, couriers, taxis and other client requirements as needed.
• Ensure edit suites and communal areas are maintained to a consistently high standard.
• Manage media assets moving in and out of the building using the company barcode system, ensuring accurate records are maintained.
• Complete accurate deliverable labelling and coordinate dispatches.
• Assist with procurement of stationery, consumables and other office requirements, ensuring stock levels are maintained.
• Maintain the key log, including issuing keys and alarm codes in accordance with company procedures.
• Provide general administrative support to the Bookings and Technical teams.
• Manage swipe card and door-entry systems, ensuring staff and clients are added and removed in line with company procedures.

Skills

Highly organised

Attention to detail

Client-focused

Strong communicator

Multitasking

Booking systems

Scheduling software

Tools

Booking systems

Scheduling software

Job description

You will provide day-to-day support to our Post-Producers, while also ensuring our clients receive a professional, welcoming and efficient service throughout their time with us.

The ideal candidate will be organised, personable and confident working in a fast-paced environment, with a genuine interest in television post-production.

Key Responsibilities

• Cover reception, answering calls and providing a warm and professional welcome to clients and visitors.
• Arrange bikes, couriers, taxis and other client requirements as needed.
• Ensure edit suites and communal areas are maintained to a consistently high standard.
• Manage media assets moving in and out of the building using the company barcode system, ensuring accurate records are maintained.
• Complete accurate deliverable labelling and coordinate dispatches.
• Assist with procurement of stationery, consumables and other office requirements, ensuring stock levels are maintained.
• Maintain the key log, including issuing keys and alarm codes in accordance with company procedures.
• Provide general administrative support to the Bookings and Technical teams.
• Manage swipe card and door-entry systems, ensuring staff and clients are added and removed in line with company procedures.

The role is available as a fixed term contract of 3 - 6 months.

Skills & Experience Required

• Highly organised with excellent attention to detail.
• Confident managing multiple tasks and priorities in a busy environment.
• Professional, approachable and client focused.
• A strong communicator who enjoys working collaboratively across different departments.
• Proactive, reliable and able to work independently.
• Comfortable working with booking and scheduling systems.
• Experienced in, or keen to develop their knowledge of, television post-production.

Previous experience within a post-production, broadcast or television environment would be highly desirable.

If you have the relevant skills and experience and think you would be a great fit for the role, we would love to hear from you.