Front of House Executive

Tate Recruitment; Farringdon; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Friendly team environment

Job summary

Tate Recruitment seeks a Front of House Executive for a professional workspace in the heart of Farringdon. You will be the face of the building, supporting clients and visitors while ensuring day-to-day operations run smoothly.

Ideal candidate has front-of-house, reception, hospitality or customer service experience, with a confident, proactive and detail-oriented approach. Monday–Friday hours, a friendly team and opportunities for growth are on offer.

Qualifications

• Experience in a customer-facing role
• Professional and approachable demeanor
• Strong communication and attention to detail
• Willingness to learn new systems and technology

Responsibilities

• Welcoming tenants, visitors and guests
• First point of contact for enquiries and day-to-day support
• Managing reception, post, deliveries and meeting room bookings
• Building relationships and delivering a five-star customer experience
• Maintaining high presentation standards across communal areas
• Coordinating facilities and maintenance requests
• Supporting client move-ins/move-outs and general administration
• Keeping systems, records and documentation up to date

Skills

Customer service

Reception

Communication

Organised

multitask

Job description

Are you someone who enjoys meeting new people, creating great first impressions and providing excellent customer service?

We're looking for a Front of House Executive to join a professional and welcoming workspace in the heart of Farringdon. This is a varied role where you'll be the face of the building, supporting clients and visitors while helping to ensure the day-to-day operation runs smoothly.

This opportunity would suit someone with previous front-of-house, reception, hospitality, retail or customer service experience who enjoys building relationships and delivering a high standard of service.

What you'll be doing:

• Welcoming tenants, visitors and guests


• Acting as the first point of contact for enquiries and day-to-day support


• Managing reception, post, deliveries and meeting room bookings


• Building strong relationships with clients and providing a five-star customer experience


• Maintaining high presentation standards across communal areas


• Coordinating facilities and maintenance requests


• Supporting client move-ins, move-outs and general administration


• Keeping systems, records and documentation up to date

We're looking for someone who:

• Has previous experience in a customer-facing role


• Is confident, professional and approachable


• Enjoys creating positive experiences for customers and visitors


• Is organised, proactive and able to multitask


• Has strong communication skills and attention to detail


• Is comfortable learning new systems and technology

Application Process

As part of the recruitment process, shortlisted candidates will be asked to record a short video introduction. We're therefore looking for applicants who are comfortable presenting themselves on camera and speaking confidently about their experience and interest in the role.

In Return

• Monday-Friday hours with no weekends


• Friendly and supportive team environment


• Opportunity to develop within a growing business


• A role where people and relationship-building are at the heart of what you do

If you're passionate about customer service and enjoy being the person people turn to for help, we'd love to hear from you.