Technical Support Assistant (Film & Television equipment rental indust..

West Sussex.info; Godalming; On-site; GBP 23,850 - 29,150; Full time

Benefits offered by this job

Full training and development

Supportive working environment

Opportunities for career growth

Working on live sets

Job summary

A UK-based film equipment rental company is seeking a Technical Support Assistant to join their team. This entry-level position offers the chance to gain experience in the television and broadcast industry, with responsibilities including assisting engineers, managing equipment, and occasional deliveries. Successful candidates should have a strong understanding of IT software and a clean UK driving license. Full training is provided, and there are opportunities for career development within the industry.

Qualifications

• Confident in configuring complex IT software.
• Must have a valid UK manual driving license held for at least 5 years.
• Ability and willingness to work flexible hours as needed.

Responsibilities

• Assist engineers with preparing and cleaning equipment.
• Support with cable management and workflow efficiency.
• Deliver equipment to client locations using a company vehicle.

Skills

Strong understanding of IT Software

Confidence with technical equipment

Good physical fitness

Interest in film and television

Willingness to learn

Tools

Basic computer networking knowledge

Familiarity with video editing software

Job description

Helping people find jobs in the local area since 2008

Technical Support Assistant (Film & Television equipment rental industry entry opportunity)

Salary From £ 26,500.00 per annum

Location Godalming

Contract Permanent

Hours Full Time- Full Time - 9am to 6pm Monday to Friday (some after hours / weekend work which is paid as overtime)

We are a busy and respected UK-based broadcast and film equipment rental company, supplying gear to a wide range of television productions — from reality shows to live events. We're looking for an enthusiastic, hands‑on individual to join our team as an Entry‑Level Equipment Assistant.

This is an excellent opportunity for someone looking to begin a career in the television and broadcast industry, with the chance to gain first‑hand experience and learn from our experienced technical team.

Key Responsibilities

• Assist engineers with preparing, cleaning and labelling equipment to professional standards.
• Help maintain a clean, well‑organised and efficient workshop.
• Support with cable management and equipment tidying tasks.
• Carry out ad hoc deliveries of equipment to client locations (company vehicle provided).
• Occasionally assist on‑site engineers with rigging and de‑rigging equipment on production locations.
• Perform basic IT‑related tasks and support as needed.
• Strong understanding of IT Software (ie you must be confident configuring complex software)
• Confidence talking around technical equipment (ie RAM, Disc space, Drivers etc)
• Good level of physical fitness — comfortable lifting, carrying and moving equipment.
• Reliable, organised, and proactive with a strong work ethic.
• Ability to do some out of hours work in order to get a job completed or if a client need us (eg working into the evening or on a weekend sometimes)
• Full UK manual driving licence - must be clean and held for at least 5 years due to a restriction on our insurance policy.
• Valid passport and ability to travel at short notice (including occasional overnight stays).
• To be able to travel to our office (probably by car) as we are in a rural location and unfortunately the public transport links are not strong. Please see our location here https://maps.app.goo.gl/vVtsgxoBsR3zLdbK9
• An interest in film, television, or live production
• A basic understanding of computer networking and /or some familiarity with video editing software (neither are essential but they are relevant to our day to day work)
• Previous hands‑on or technical experience (e.g. backstage, AV setup, or tech support) – not essential but a bonus; what is most important is being open to learning our way of doing things.
• Willingness to learn and take initiative in a fast‑paced environment.

What We Offer

• Full training and development from industry professionals.
• A friendly and supportive working environment.
• Opportunities for career growth and progression into technical or engineering roles.
• Occasional opportunities to work on live sets and real production locations.
• A genuine step into the broadcast and television industry.

We welcome applicants from all backgrounds and levels of experience.

If you're practical, motivated, and excited by the idea of working in a technical role behind the scenes in television, we want to hear from you.