Front of House Concierge

Knights; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Job summary

Knights is seeking an Office Host to be the face of the business across our Cardiff office. You will deliver a premium in-office experience for clients and colleagues, greeting guests, managing meeting rooms, and supporting event logistics with discretion and warmth.

The role is ideal for someone who thrives in a busy, physically active front-of-house environment, maintains a polished appearance, and upholds Knights’ standards of service, etiquette and confidentiality throughout the day.

Qualifications

• Experience in front of house or reception is preferred.
• Demonstrated commitment to high standards of service and discretion.
• Ability to maintain professionalism and calm under pressure.

Responsibilities

• Greet guests and manage reception flow to ensure a seamless experience.
• Maintain a pristine, welcoming reception area and client suites.
• Support event logistics and hospitality delivery with discretion and care.
• Coordinate meeting room setups, refreshments, and AV equipment checks.
• Uphold brand standards and dress code, reflecting Knights’ values.
• Assist new colleagues with orientation and basic IT setup as needed.

Skills

Guest hosting

Customer service

Professional communication

Discretion

Teamwork

Job description

Knights is seeking an Office Host to be the face of the business across our Cardiff office. You will deliver a premium in-office experience for clients and colleagues, greeting guests, managing meeting rooms, and supporting event logistics with discretion and warmth.

The role is ideal for someone who thrives in a busy, physically active front-of-house environment, maintains a polished appearance, and upholds Knights’ standards of service, etiquette and confidentiality throughout the day.