Front of House Assistant Manager — Lead & Elevate Service

Pret A Manger (Europe) Ltd; Luton; On-site; GBP 35,000 - 42,000; Full time

Benefits offered by this job

33 days annual leave

Private medical cover

Pension matched by Pret

Life assurance

Loyalty awards

Flexible Benefits Platform

Season ticket loans

Healthcare cash plan

Financial wellbeing provisions

Free mortgage services

Sabbatical after 3 years

Charity support via Pret Foundation

Comfy shoes

Job summary

Pret A Manger (Europe) Ltd is seeking an Assistant Manager to support the General Manager in running the shop daily. You will lead by example, motivate the team, and ensure service, product quality and standards reflect Pret's high expectations.

You will oversee front-of-house and kitchen operations, manage stock and waste, and maintain food safety while delivering an outstanding customer experience. This role rewards leadership with growth opportunities within Pret.

Qualifications

• Experience in retail, hospitality, food production, or another fast-paced customer-focused environment.
• Ability to lead and inspire a team, drive performance, maintain high operational and food safety standards.
• Experience front of house and/or kitchen operations; energy, resilience and helping others grow.

Responsibilities

• Lead by example and support the General Manager in day-to-day shop operations.
• Motivate and develop the team to deliver outstanding customer experiences and food quality.
• Manage stock, waste and ensure food safety standards are upheld; contribute to achieving KPI targets.
• Ensure the Pret experience for customers is consistently exceptional, even during busy periods.

Skills

Retail leadership

Team motivation

Operational excellence

Job description

Pret A Manger (Europe) Ltd is seeking an Assistant Manager to support the General Manager in running the shop daily. You will lead by example, motivate the team, and ensure service, product quality and standards reflect Pret's high expectations.

You will oversee front-of-house and kitchen operations, manage stock and waste, and maintain food safety while delivering an outstanding customer experience. This role rewards leadership with growth opportunities within Pret.