Assistant Manager: Lead Teams, Elevate Service & Quality

Pret A Manger (Europe) Ltd; Luton; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

33 days annual leave

Private medical cover

Pension matched

Life assurance

Sabbatical after 3 years

Healthcare cash plan

Job summary

Pret A Manger (Europe) Ltd is hiring an Assistant Manager to support the General Manager in daily shop operations, leading a team to deliver exceptional customer experiences and maintain Pret’s high standards. You’ll coach staff, ensure food quality, and drive performance across front-of-house and kitchen areas.

This role offers a starting salary of £34,654 with a discretionary 15% quarterly bonus, plus comprehensive benefits and generous annual leave.

Qualifications

• Experience in retail, hospitality or fast-paced customer service.
• Ability to lead and develop a team.
• Focus on food safety and high standards.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead, coach and motivate shop teams to deliver exceptional customer experiences.
• Maintain product quality, service levels, and high standards during peak times.

Job description

Pret A Manger (Europe) Ltd is hiring an Assistant Manager to support the General Manager in daily shop operations, leading a team to deliver exceptional customer experiences and maintain Pret’s high standards. You’ll coach staff, ensure food quality, and drive performance across front-of-house and kitchen areas.

This role offers a starting salary of £34,654 with a discretionary 15% quarterly bonus, plus comprehensive benefits and generous annual leave.