FOH Assistant Manager: Lead, Inspire & Delight Guests

Pret A Manger; England; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

33 days annual leave

Private medical cover

Pension matched (4%)

Life assurance 3x salary

Sabbatical after 3 years

Employee discounts

Job summary

Pret A Manger is seeking an Assistant Manager to support the General Manager in running a busy shop. You will lead and develop a team, ensuring exceptional customer experiences and high food quality in a fast-paced environment.

You will coach staff, drive performance, and manage front-of-house and kitchen operations to deliver the Pret experience customers expect. A passionate, energetic leader is essential.

Qualifications

• Experience in retail, hospitality, or fast-paced customer-focused environments.
• Ability to lead and inspire a team, drive performance, and maintain high standards.
• Strong customer service mindset with attention to food safety and quality.

Responsibilities

• Oversee day-to-day shop operations supporting the General Manager.
• Lead, mentor and develop shop team to deliver exceptional customer experiences.
• Ensure product, service and standards reflect Pret’s brand and quality expectations.

Skills

Retail leadership

Customer service

Food safety standards

Job description

Pret A Manger is seeking an Assistant Manager to support the General Manager in running a busy shop. You will lead and develop a team, ensuring exceptional customer experiences and high food quality in a fast-paced environment.

You will coach staff, drive performance, and manage front-of-house and kitchen operations to deliver the Pret experience customers expect. A passionate, energetic leader is essential.