front facing representative of RS Integrated Supply

RS Group; Burton upon Trent; On-site; GBP 18,000 - 24,000; Full time

Job summary

RS Integrated Supply in the United Kingdom is seeking a front-facing Stores Representative to maintain high standards, ensure product availability and deliver savings to the Client. You will issue stock, source supplier catalogues, record deliveries in the stock control system, perform stock checks and participate in site meetings.

The role requires strong customer service, attention to detail, and good IT skills, with SAP experience desirable but not essential.

Qualifications

• Customer service skills and courteous client interaction are essential.
• Accurate stock control record keeping and documentation.
• SAP experience is desirable but not essential; strong IT literacy helps.
• Good organisational skills with attention to detail and accuracy.
• Ability to work in a fast-paced environment and in a team.

Responsibilities

• Issue stock products to the Client.
• Source and provide supplier catalogues and product references.
• Expedite outstanding purchase orders in a timely manner.
• Record goods delivered into the stock control system.
• Release products on back order for delivery to the Client.
• Confirm customer deliveries in a timely manner.
• Maintain housekeeping to Company standards.
• Attend site meetings to discuss issues and follow up as needed.
• Carry out other duties consistent with the role and deliver excellent Client experience.

Skills

Customer service

Stock management

Communication skills

Teamwork

Problem solving

Attention to detail

Organisational skills

IT literacy

Tools

SAP

Job description

As a front facing representative of RS Integrated Supply, you will be responsible for ensuring the Stores are maintained to a high standard and take full responsibility for the availability of products of which will be bought both effectively and efficiently in order to deliver savings to the Client. What you will be doing:

• To consistently deliver exceptional customer service and maintain a professional and courteous relationship with the Client.
• To issue stock products to the Client.
• To source and make available supplier catalogues and product reference material for the Client.
• To expedite all outstanding purchase orders in timely manner when required.
• To accurately and efficiently record goods delivered into the stock control system.
• To release products on back order for delivery to the Client.
• To confirm customer deliveries in a timely manner.
• To ensure approved documentation is accurately completed and authorised where necessary.
• To complete stock deliveries in line with Company standards (within one working day of receipt of goods).
• To conduct rotational stock checks.
• To record stock locations for new products required in store.
• To record stock adjustments and to action as appropriate.
• To maintain a high level of housekeeping in line with Company standards.
• To attend site meetings when required to discuss any issue(s) within store and to follow up appropriately.
• To carry out such other duties which are consistent with the nature and responsibilities of the job role.
  Delivery of excellent Client experience and satisfaction.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the Client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Exceptional customer service skills.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent IT skills (SAP experience desirable but not essential).
• Strong organisational skills.
  Across the industrial design, manufacturing and maintenance worlds, we're the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond.