Stores Supervisor

Rsgroup; Crewe; On-site; GBP 28,000 - 36,000; Full time

Job summary

RS Integrated Supply in Crewe is seeking a Stores Supervisor to manage the on-site team and oversee daily stores operations within the customer’s site. You will ensure high service levels, accurate stock handling, and a focus on continuous improvement aligned with contractual obligations.

You will lead a team, drive performance, and maintain compliance with ISO 9002 and client systems, while promoting health and safety and delivering excellent client experience across a fast-paced environment.

Qualifications

• Proven ability to lead a team and drive performance.
• Strong customer service mindset and relationship building.
• Excellent communication, both verbal and written.
• High attention to detail and accuracy in stock handling.

Responsibilities

• Lead and develop the on-site RS Integrated Supply team, including regular 1-2-1 reviews.
• Oversee day-to-day stores operations to meet performance indicators and maintain a clean, safe environment.
• Drive continuous improvement projects (e.g., relocation, labeling, stock checks).
• Enter daily transactions and stock movements into relevant systems; ensure ISO 9002 and customer systems are followed.
• Deliver high levels of customer service and add value initiatives to exceed expectations.
• Ensure Health and Safety compliance and complete required training modules.
• Support OPEX activities and internal audits to maintain Gold Standard standards.

Skills

Team leadership

Communication skills

Problem-solving

Attention to detail

Organisational skills

Tools

Inventory management software

Job description

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Location: GB

Brand: RS Integrated Supply

Function: Supply Chain

Work Location: Office Based

Location - Crewe (CW1 3PL).

Working hours/days - Monday-Friday, 8am-4.30pm.

As the Stores Supervisor, you will manage the onsite RS Integrated Supply team through the day to day running of the stores, delivering a high level of customer service within the Customer’s site that supports their Manufacturing Services Operation and meets our contractual obligations.

You will continue to build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills.

What you will be doing:

• Team Management – Motivating and leading your team successfully, whilst ensuring the ongoing development of individual team members. Carrying out regular 121 reviews to assess individual’s performance against the RS Integrated Supply Values providing feedback that ensures continuous development.
• Stores Management– Support your team in the day to day running of the store’s operation ensure the stores is managed and maintained to a high standard so it meets the relevant performance indicators as defined by the business. Maintaining a clean, tidy, and safe working environment that reflects our professional image.
• Continuous Improvement – Continue site improvement projects including a relocation, labelling and stock checking project to ensure we are offering the highest standard to the client.
• Systems – Data entry of all daily transactions and stock movements onto relevant systems. Ensure all stores systems and procedures are followed. Understanding the importance of the requirements of ISO 9002 and ensuring that all the required internal/Customer’s systems are followed in accordance with the scope of supply.
• Customer Service – Delivering continuous improvement in service to achieve customer satisfaction through the implementation of added value initiatives and exceeding customer expectations.
• Health and Safety – Complying with all the necessary Health and Safety Regulations within the workplace and escape any H&S issues to the nominated contact within the customer site and at the Head Office, ensure yourself and your team have completed monthly Safety hub training modules within the set timeframe.
• OPEX – Internal Audit is a huge part of the job and ensuring that you are following the correct processes to be in the best position to prepare for the OPEX (Hold or maintain a Gold Standard award).

What do I need to be successful?

If you have the following skills and experience, we want to hear from you:

• Delivery of excellent Client experience and satisfaction.
• Working in a team.
• Working in a Fast-paced environment with responsive action being applied efficiently and effectively to meet the needs of the client.
• Strong problem-solving skills.
• Strong attention to detail with a high level of accuracy.
• Strong interpersonal and communication skills, both verbal and written.
• Strong organisational skills.

We are RS Integrated Supply.

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

RS Integrated Supply is one of the world’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace.

We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Together, we can make great things happen. Aim for amazing and beyond.