Front Desk Specialist: Welcome Guests & Schedule Meetings

EC Resourcing; Cambridge; On-site; GBP 18,000 - 21,000; Full time

Job summary

EC Resourcing is seeking a Receptionist for our Cambridge client to join a busy front-of-house team. You will greet visitors, answer calls and emails, and support daily office operations in a full-time, permanent role.

This Monday–Friday, 9am–5pm position involves room bookings, post/couriers, and helping maintain a welcoming, well-organised office environment. A proactive, customer-focused approach and strong communication are essential.

Qualifications

• Passionate about delivering outstanding customer service.
• Strong communication skills; confident to communicate to visitors, stakeholders and senior management
• Attention to detail and strong multi-tasking skills
• Pride in your own work, and in maintaining your working environment to high standards
• Problem solving – able to think on your feet to resolve any issues

Responsibilities

• Being welcoming and professional when greeting all colleagues and visitors to the building
• Answering calls and emails
• Arranging post and couriers
• Room booking and organising meetings
• Assisting with the day-to-day management of the office building
• Building strong relationships with colleagues, clients and visitors
• Supporting operations and facilities, ensuring everything runs smoothly
• Supporting other positions when absences arise due to holidays etc.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

EC Resourcing is seeking a Receptionist for our Cambridge client to join a busy front-of-house team. You will greet visitors, answer calls and emails, and support daily office operations in a full-time, permanent role.

This Monday–Friday, 9am–5pm position involves room bookings, post/couriers, and helping maintain a welcoming, well-organised office environment. A proactive, customer-focused approach and strong communication are essential.