Front Desk Sales Exec – Heathrow, High Commission

Europcar Group UK Limited; Hatton; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

20% EE discount on mobile contracts

Discounted car hire rates across Europ

Cycle2Work

Free annual eye tests

Pension

Life insurance

Discounted hotel rates through Accor

BUPA support

Job summary

Europcar Group UK Limited is hiring at Heathrow Airport for a customer-facing front desk role. You will deliver world-class rental service, upsell products, and drive sales while ensuring smooth administration and vehicle documentation processes.

The role requires a full, valid driving licence with at least four years of experience, strong teamwork, and the ability to meet targets in a fast-paced environment.

Qualifications

• Experience in customer-facing roles.
• Able to sell additional products/services.
• Strong communication and listening skills.
• Good numeracy and accuracy for admin tasks.

Responsibilities

• Provide high quality rental service to meet customer needs.
• Sell company services and products to achieve targets.
• Handle telephone enquiries professionally.
• Complete rental administration and vehicle documentation, including damage reporting.
• Manage cash and premises with a focus on customer safety.
• Must hold a full, valid driving licence with at least 4 years' experience.
• Work well in a team and communicate clearly under pressure.

Skills

Customer service

Sales & upselling

Cash handling

Teamwork

Communication

Job description

Europcar Group UK Limited is hiring at Heathrow Airport for a customer-facing front desk role. You will deliver world-class rental service, upsell products, and drive sales while ensuring smooth administration and vehicle documentation processes.

The role requires a full, valid driving licence with at least four years of experience, strong teamwork, and the ability to meet targets in a fast-paced environment.