Front Desk Receptionist / Salon Host

Toni&Guy; Guildford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Toni&Guy in Guildford is seeking a professional Front Desk Receptionist / Salon Host. This role requires exceptional customer service skills, as you will be the first point of contact for clients. Candidates should demonstrate strong organisational skills and attention to detail.

Responsibilities include greeting clients warmly, managing stock levels, handling cash transactions, and ensuring the salon environment is inviting. A commitment to providing the highest level of service is essential.

Qualifications

• Experience in a customer-facing role is preferred.
• Ability to handle cash transactions accurately.
• Strong communication skills for handling client inquiries.

Responsibilities

• Greeting clients in a warm authentic way.
• Maintain an organised Front of House environment.
• Ensure salon stock levels are not running low.
• Taking clients bills and rebooking appointments.
• Replying to and composing emails.
• Cash handling duties including petty cash and banking.
• Opening and closing the salon.
• Ensure waiting clients are taken care of.

Skills

Customer service skills

Organisational skills

Attention to detail

Multitasking ability

Job description

Job Summary

We are seeking a professional and friendly Front Desk Receptionist / Salon Host to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy working environment.

Salary: to be confirmed upon interview

Schedule: 40 hours per week, this will include a Saturday.

Duties

1. Greeting clients in a warm authentic way.
2. Maintain an organised Front of House environment.
3. Ensure salon stock levels are not running low – ordering when necessary.
4. Taking clients bills and rebooking clients’ appointments.
5. Replying to and composing emails.
6. Cash handling - Petty cash and banking.
7. Opening and closing.
8. Ensure waiting clients are taken care of and offer refreshments.

At TONI&GUY, we believe that skills, potential, and passion for hairdressing come in various forms. We celebrate individuality and encourage candidates to apply, regardless of whether they meet every criterion on the list.