Front Desk Receptionist / Salon Host

TONY&GUY; Guildford; On-site; GBP 18,000 - 22,000; Full time

Job summary

TONI&GUY Guildford is seeking a professional Front Desk Receptionist / Salon Host to be the first contact for clients, delivering outstanding customer service while coordinating a range of administrative tasks.

This 40-hour-per-week role includes Saturdays. You will greet clients, manage front-of-house organisation, handle emails and bookings, cash handling, stock control, opening/closing duties, and ensure waiting clients are looked after.

Qualifications

• Front-of-house experience desirable.
• Ability to greet clients warmly and manage front desk tasks.
• Strong organisational skills and attention to detail.

Responsibilities

• Greeting clients in a warm authentic way.
• Maintain an organised Front of House environment.
• Ensure salon stock levels are not running low - ordering when necessary.
• Taking clients bills and rebooking clients' appointments.
• Replying to and composing emails.
• Cash handling - Petty cash and banking.
• Opening and closing.
• Ensure waiting clients are taken care of and offer refreshments.

Skills

Customer service

Communication

Multitasking

Organisational skills

Tools

POS system

Job description

Job Summary

We are seeking a professional and friendly Front Desk Receptionist / Salon Host to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask effectively in a busy working environment.

Salary: to be confirmed upon interview

Schedule: 40 hours per week, this will include a Saturday.

Duties

1. Greeting clients in a warm authentic way.
2. Maintain an organised Front of House environment.
3. Ensure salon stock levels are not running low - ordering when necessary.
4. Taking clients bills and rebooking clients' appointments.
5. Replying to and composing emails.
6. Cash handling - Petty cash and banking.
7. Opening and closing .
8. Ensure waiting clients are taken care of and offer refreshments

At TONI&GUY, we believe that skills, potential, and passion for hairdressing come in various forms. We celebrate individuality and encourage candidates to apply, regardless of whether they meet every criterion on the list.