Salon Front Desk & Guest Experience Specialist

Tony Guy; Bath; On-site; GBP 27,000 - 36,000; Full time

Job summary

TONI&GUY is seeking a professional and friendly Front Desk Receptionist to be the first point of contact for clients, providing exceptional customer service while handling a range of administrative tasks in a busy Bath salon.

The role is 40 hours per week, includes Saturday shifts, with a pay rate of £13 per hour plus commission on sales and bonuses. You will greet clients, manage bookings, handle cash, process emails, and support stylists to deliver a top-tier experience.

Responsibilities

• Greet clients warmly and provide a high level of customer service.
• Manage front-of-house organisation and administrative tasks in a busy salon.
• Maintain salon stock levels and coordinate orders as needed.
• Handle client billing, rebooking, emails, and light cash handling.
• Open and close the salon and support fire safety and health protocols.

Job description

TONI&GUY is seeking a professional and friendly Front Desk Receptionist to be the first point of contact for clients, providing exceptional customer service while handling a range of administrative tasks in a busy Bath salon.

The role is 40 hours per week, includes Saturday shifts, with a pay rate of £13 per hour plus commission on sales and bonuses. You will greet clients, manage bookings, handle cash, process emails, and support stylists to deliver a top-tier experience.