Front Desk Receptionist – Part-Time, Hotel Guest Services

Holiday Inn Manchester Mediacityuk; Manchester; On-site; GBP 20,000 - 24,000; Part time

Benefits offered by this job

Worldwide employee discounts at IHG

Hotel discounts across Axiom hotels

28 days holiday including bank hols

Employee perks portal access

Job summary

Holiday Inn Manchester Mediacityuk is seeking a Receptionist to join our busy front desk team in Manchester. You will greet guests, handle enquiries, and ensure high levels of service in a fast-paced environment. This part-time role reports to the Front Office Manager and offers a supportive team atmosphere.

The position is permanent, with 32 hours per week. Candidates must have the right to work in the UK and be able to deliver excellent customer service to a diverse guest mix.

Qualifications

• Must have the right to work in the UK.
• Greet guests in a warm, friendly manner and provide courteous service.
• Able to work in a fast-paced, busy team environment.

Responsibilities

• Greet guests and ensure a high standard of customer service at all times.
• Handle guest requests and queries efficiently, in person or by phone.
• Work as part of a busy front desk team to maintain smooth operations.

Skills

Hospitality experience

Customer service

Guest greeting

Job description

Holiday Inn Manchester Mediacityuk is seeking a Receptionist to join our busy front desk team in Manchester. You will greet guests, handle enquiries, and ensure high levels of service in a fast-paced environment. This part-time role reports to the Front Office Manager and offers a supportive team atmosphere.

The position is permanent, with 32 hours per week. Candidates must have the right to work in the UK and be able to deliver excellent customer service to a diverse guest mix.