Front Desk Receptionist - 5-Star Guest Experience

Leonardo Hotel Milton Keynes; Milton Keynes; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Special room rates

Recognition scheme

Talent referral program

Wellbeing program

Training with progression

Descripción de la vacante

Leonardo Hotel Milton Keynes is inviting a friendly Receptionist to join our Front Office team and deliver the distinctive Leonardo guest experience across our hotel. You’ll welcome guests, manage check-in and check-out, and assist with local recommendations while upholding service standards.

As the face of the hotel, you’ll bring a warm personality, strong organisational skills and courteous communication to every interaction, with ongoing training and clear progression within our welcoming

Formación

• Warm and friendly personality
• Courteous to guests and colleagues
• Top-notch organisational skills
• Ambassador for the hotel and brand standards

Responsabilidades

• Organise and oversee check-in and check-out processes.
• Be the face of the hotel and provide the Leonardo guest experience.
• Offer local recommendations and assist guests to have a great stay.

Conocimientos

People skills

Organisational skills

Guest service

Communication

Descripción del empleo

Leonardo Hotel Milton Keynes is inviting a friendly Receptionist to join our Front Office team and deliver the distinctive Leonardo guest experience across our hotel. You’ll welcome guests, manage check-in and check-out, and assist with local recommendations while upholding service standards.

As the face of the hotel, you’ll bring a warm personality, strong organisational skills and courteous communication to every interaction, with ongoing training and clear progression within our welcoming