Guest-Focused Front Desk Associate | Growth & Perks

Leonardo Hotels; Milton Keynes; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing training with clear paths for进

Training and progression opportunities

Job summary

Leonardo Hotel Milton Keynes is seeking a personable Receptionist to greet guests, manage check-in and check-out, and support a smooth Front Office operation. You’ll bring a warm, professional attitude and a readiness to assist guests with local recommendations for a memorable stay.

Join a vibrant team where training and development are encouraged, with regular wellbeing and recognition initiatives to support your career in hospitality.

Qualifications

• Be passionate to make a difference and eager to bring new ideas to the table.
• Be courteous to guests and colleagues at all times.
• Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city.
• Have top-notch organisational skills.
• Be dependable, and a reassuring influence for guests.

Responsibilities

• Organising all aspects of the check-in and check-out processes.
• Be an ambassador for the hotel and deliver the 5-star treatment to guests.

Job description

Leonardo Hotel Milton Keynes is seeking a personable Receptionist to greet guests, manage check-in and check-out, and support a smooth Front Office operation. You’ll bring a warm, professional attitude and a readiness to assist guests with local recommendations for a memorable stay.

Join a vibrant team where training and development are encouraged, with regular wellbeing and recognition initiatives to support your career in hospitality.