Front Desk & Office Hub Coordinator - Part-Time

Pets at Home; Cheadle; On-site; GBP 14,000 - 18,000; Part time

Job summary

Pets at Home in Handforth is seeking a part-time Receptionist for the busy Support Office. You will be the first point of contact for visitors, handling reception, sign-ins, calls and basic admin tasks to keep the office running smoothly.

The role is 24 hours across three days (Mon, Tue, Wed or Thu) on a 12-month fixed-term contract in Handforth. Ideal candidates are organised, customer-service minded and comfortable coordinating meetings and providing admin support across the business.

Qualifications

• Experience in a busy reception/front-of-house/office administration role.
• Excellent customer service and a friendly, approachable manner.
• Strong organisational skills with ability to prioritise tasks.
• Confident communicating with stakeholders at all levels.
• Excellent written and verbal communication skills.

Responsibilities

• Provide a warm, professional welcome to visitors and guests.
• Manage reception, sign-ins and site access processes.
• Handle incoming calls, emails and enquiries and direct to the right people.
• Coordinate mail, deliveries and workplace services across the office.
• Manage meeting rooms, facilities and bookings.
• Support meetings, events and on-site activities.
• Assist with onboarding and workplace setup for new starters.
• Maintain accurate records and reports.

Skills

Customer service

Front-of-house experience

Organisational skills

Communication skills

Microsoft Office

Tools

Microsoft Office

Job description

Pets at Home in Handforth is seeking a part-time Receptionist for the busy Support Office. You will be the first point of contact for visitors, handling reception, sign-ins, calls and basic admin tasks to keep the office running smoothly.

The role is 24 hours across three days (Mon, Tue, Wed or Thu) on a 12-month fixed-term contract in Handforth. Ideal candidates are organised, customer-service minded and comfortable coordinating meetings and providing admin support across the business.