Front Desk & Member Experience Specialist

WELLINGTON COLLEGE; Buckler's Park; On-site; GBP 8,000 - 10,000; Part time

Job summary

Wellington Health & Fitness Club is seeking a friendly receptionist to join its front-of-house team for 16 hours per week, on site at the Wellington College campus. You will provide a professional, reassuring presence for members, pupils, staff and external hirers, handling enquiries and guiding visitors.

Responsibilities include responding to enquiries in person, by telephone and email, supporting bookings for facilities, classes and events, processing payments and keeping confidential records,

Qualifications

• Strong communication and administrative skills.
• Experience in leisure, hospitality or customer-facing settings welcome.
• Flexible schedule including evenings and weekends.

Responsibilities

• Respond to enquiries in person, by phone and email.
• Support bookings for facilities, classes and events.
• Process payments and maintain confidential member records.
• Assist prospective members with information on facilities and memberships.

Job description

Wellington Health & Fitness Club is seeking a friendly receptionist to join its front-of-house team for 16 hours per week, on site at the Wellington College campus. You will provide a professional, reassuring presence for members, pupils, staff and external hirers, handling enquiries and guiding visitors.

Responsibilities include responding to enquiries in person, by telephone and email, supporting bookings for facilities, classes and events, processing payments and keeping confidential records,