Front Desk Lead — Welcoming Visitor Experience (Contract)

Morson Edge; Fen Ditton; On-site; GBP 27,000 - 32,000; Full time

Job summary

Morson Edge in Cambridge is seeking a professional Receptionist to support a busy front-of-house function on a 3 Month Contract. The role involves welcoming visitors, coordinating sign-in, handling calls, and assisting with general administration.

The ideal candidate will have solid reception experience, excellent communication skills, and a proactive, reliable approach to keeping the reception area organised and welcoming.

Qualifications

• Previous reception/front-of-house experience.
• Strong verbal and written communication skills.
• Professional and welcoming manner.

Responsibilities

• Providing a professional meet-and-greet service for visitors, contractors and internal staff.
• Supporting the opening and closing of reception in line with site operating hours.
• Booking visitors onto site and signing them in using the visitor management system.
• Answering incoming calls and transferring them to the relevant department or individual.
• Taking messages and supporting internal calls where required.
• Receiving, sorting and distributing post to the correct department areas.
• Ensuring everyone coming onto site receives a first-class customer service experience.
• Supporting general reception administration and helping keep the reception area organised and presentable.

Skills

Reception

Front-of-house

Customer service

Administration

MS Word

MS Excel

Visitor management

Tools

Microsoft Word

Excel

Visitor management system

Job description

Morson Edge in Cambridge is seeking a professional Receptionist to support a busy front-of-house function on a 3 Month Contract. The role involves welcoming visitors, coordinating sign-in, handling calls, and assisting with general administration.

The ideal candidate will have solid reception experience, excellent communication skills, and a proactive, reliable approach to keeping the reception area organised and welcoming.