Front Desk Coordinator (Contract) – Cambridge

Morson Edge; Cambridge; On-site; GBP 23,000 - 31,000; Full time

Job summary

We are seeking a professional and organised Receptionist to support a busy front-of-house function based in Cambridge. This 3 Month Contract role is ideal for someone who enjoys being the first point of contact for visitors, contractors and staff.

You will manage visitors, handle incoming calls and assist with general front-of-house administration, contributing to a warm, reliable and professional service throughout the site.

Qualifications

• Previous reception, front-of-house, customer service or administration experience.
• Strong verbal and written communication skills.
• A professional and welcoming manner.
• Good time management and organisational skills.
• Confidence using computers, including Microsoft Word and Excel.
• The ability to pick up different systems, including telephone exchange and visitor management systems.
• A reliable, proactive and flexible approach.
• Good attention to detail when handling visitors, calls, post and site processes.

Responsibilities

• Providing a professional meet-and-greet service for visitors, contractors and internal staff.
• Supporting the opening and closing of reception in line with site operating hours.
• Booking visitors onto site and signing them in using the visitor management system.
• Answering incoming calls and transferring them to the relevant department or individual.
• Taking messages and supporting internal calls where required.
• Receiving, sorting and distributing post to the correct department areas.
• Ensuring everyone coming onto site receives a first-class customer service experience.
• Supporting general reception administration and helping keep the reception area organised and presentable.

Skills

Front-of-house

Customer service

Communication

Microsoft Word

Excel

Telephone handling

Tools

Visitor management system

Telephone exchange

Job description

We are seeking a professional and organised Receptionist to support a busy front-of-house function based in Cambridge. This 3 Month Contract role is ideal for someone who enjoys being the first point of contact for visitors, contractors and staff.

You will manage visitors, handle incoming calls and assist with general front-of-house administration, contributing to a warm, reliable and professional service throughout the site.