Guest Experience Specialist — Cambridge Front Desk

Brook Street; Cambridge; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Competitive hourly rate

Immediate start

Prestigious client location Cambridge

Job summary

The role requires a smart, confident presentation, excellent English, and reliable, punctual work. Immediate start available in a busy, corporate environment.

Qualifications

• Previous reception, front-of-house, or customer service experience is desirable.
• Excellent communication and interpersonal skills.
• Professional, friendly, and approachable manner.
• Smart presentation suitable for a professional environment.
• Reliable, punctual, and well organised.
• Confident using computers and standard office systems.
• Fluent English with strong verbal and written communication skills.

Responsibilities

• Act as the first point of contact for visitors, clients, and staff
• Welcome and sign in visitors in a professional and friendly manner
• Answer and direct telephone calls and enquiries
• Manage visitor access and reception procedures
• Handle general reception and administrative duties
• Maintain a smart, professional, and welcoming reception area
• Provide excellent customer service at all times
• Communicate effectively with clients, visitors, and colleagues

Skills

Communication

Customer service

Punctual

Professionalism

Interpersonal skills

Tools

MS Office

Job description

The role requires a smart, confident presentation, excellent English, and reliable, punctual work. Immediate start available in a busy, corporate environment.