Front Desk Lead: Corporate Reception & Visitor Experience

Concept Resources; Burgess Hill; On-site; GBP 12,000 - 15,000; Part time

Job summary

Concept Resources in Burgess Hill is seeking a professional and welcoming Receptionist to join the Workplace Experience Team at a large corporate site. You will be the first point of contact for visitors and colleagues, delivering excellent customer service in a professional environment.

This temporary role runs from 16 March 2026 to 9 May 2026 with weekly alternating shifts, specifically 07:30–16:30 or 08:30–17:30.

Qualifications

• Previous experience in a reception, front-of-house, or customer service role.
• Excellent communication and interpersonal skills.
• Professional appearance and approach.
• Strong organisational skills and attention to detail.
• Ability to work independently and manage a busy reception area.

Responsibilities

• Managing the main reception desk and welcoming visitors to the building.
• Handling visitor sign-ins and ensuring security procedures are followed.
• Responding to general enquiries from colleagues and guests.
• Providing administrative support where required.
• Managing incoming calls and directing them appropriately.
• Ensuring the reception area remains professional and well organised.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Professional appearance

Job description

Concept Resources in Burgess Hill is seeking a professional and welcoming Receptionist to join the Workplace Experience Team at a large corporate site. You will be the first point of contact for visitors and colleagues, delivering excellent customer service in a professional environment.

This temporary role runs from 16 March 2026 to 9 May 2026 with weekly alternating shifts, specifically 07:30–16:30 or 08:30–17:30.