Front Desk Lead - Client Experience (Professional Services)

Artemis Human Capital; Belfast City District; On-site; GBP 22,000 - 28,000; Full time

Job summary

Artemis Human Capital in Belfast is seeking a Front of House Executive to deliver a welcoming, professional front-desk experience and support day-to-day office operations.

You will greet clients, manage calls and emails, organise meetings, handle post and admin tasks, and help with events and onboarding. The role requires organised, proactive individuals with strong communication and a proactive, customer-focused approach.

Qualifications

• Experience delivering front-of-house client service.
• Ability to manage multiple tasks and deadlines.
• Proficiency in written and verbal communication.

Responsibilities

• Welcome clients and visitors and arrange refreshments as needed.
• Handle calls, emails and inquiries and direct to colleagues.
• Manage post, documents and mail distribution.
• Book meeting rooms and prepare spaces for client meetings.
• Maintain reception area and monitor office supplies.
• Support onboarding and general admin tasks.

Skills

Client service

Organisational skills

Communication skills

MS Office

Attention to detail

Tools

Microsoft Office

Job description

Artemis Human Capital in Belfast is seeking a Front of House Executive to deliver a welcoming, professional front-desk experience and support day-to-day office operations.

You will greet clients, manage calls and emails, organise meetings, handle post and admin tasks, and help with events and onboarding. The role requires organised, proactive individuals with strong communication and a proactive, customer-focused approach.