Front of House Executive (Professional Services)

Artemis Human Capital; Belfast City District; On-site; GBP 22,000 - 28,000; Full time

Job summary

Artemis Human Capital in Belfast is seeking a Front of House Executive to deliver a welcoming, professional front-desk experience and support day-to-day office operations.

You will greet clients, manage calls and emails, organise meetings, handle post and admin tasks, and help with events and onboarding. The role requires organised, proactive individuals with strong communication and a proactive, customer-focused approach.

Qualifications

• Experience delivering front-of-house client service.
• Ability to manage multiple tasks and deadlines.
• Proficiency in written and verbal communication.

Responsibilities

• Welcome clients and visitors and arrange refreshments as needed.
• Handle calls, emails and inquiries and direct to colleagues.
• Manage post, documents and mail distribution.
• Book meeting rooms and prepare spaces for client meetings.
• Maintain reception area and monitor office supplies.
• Support onboarding and general admin tasks.

Skills

Client service

Organisational skills

Communication skills

MS Office

Attention to detail

Tools

Microsoft Office

Job description

Front of House Executive
Belfast
Competitive Package

We are currently recruiting for a Front of House Executive to join a professional services organisation, providing a welcoming, professional and efficient front-of-house experience while supporting the smooth day-to-day running of the office.

This is a varied, hands-on role suited to someone who enjoys being at the heart of a busy office, delivering excellent client service and providing essential administrative support. The successful candidate will be organised, proactive and approachable, with the ability to manage multiple tasks while maintaining high standards of professionalism and attention to detail.

Key responsibilities

• Welcome clients and visitors, ensuring a professional and friendly first impression and arrange refreshments for meetings as required.
• Handle incoming calls, emails and general enquiries, directing them to the appropriate individuals in a timely and professional manner.
• Manage incoming and outgoing post, including scanning, recording and distributing correspondence to the relevant team members. Prepare outgoing mail, draft covering letters where required and forward or email correspondence to clients.
• Manage meeting-room bookings, prepare rooms ahead of client meetings and ensure facilities are ready for use.
• Maintain a tidy and presentable reception area, monitor office supplies, manage stock levels and ensure essential provisions are replenished. Assist with organising office social events and activities to support a positive workplace environment.
• Assist with general administration, including filing, photocopying, scanning, document preparation and meeting scheduling.
• Support client check-in procedures, maintain visitor logs and adhere to relevant confidentiality and office protocols.
• Provide additional administrative assistance during busy periods, including issuing electronic signature documents to clients and supporting new starter onboarding and office set-ups.

The ideal candidate will demonstrate:

• A confident and organised individual who takes pride in delivering excellent service and keeping an office running efficiently.
• You will be comfortable balancing competing priorities, working independently and supporting colleagues across the business.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• A customer-focused approach with a professional and approachable manner.
• Discretion and a clear understanding of confidentiality.
• A proactive attitude, with the confidence to use initiative and anticipate what needs to be done.
• A positive, hands-on approach and a genuine enjoyment of working in a busy office environment.

This is an excellent opportunity for someone looking to develop their experience within the professional services sector, taking on a varied role that combines client-facing responsibilities with office coordination and administrative support.