Front Desk & Guest Experience Host

Whitbread PLC; Port Talbot; Hybrid; GBP 11,021,000 - 17,991,000; Full time

Benefits offered by this job

Permanent contract

Full training

Career development

Whitbread Benefits Card

Pension & SAYE

Discounts

Job summary

Premier Inn in Port Talbot is seeking a Ground Floor Team Member to welcome guests, check in, serve breakfast or dinner and help ensure stays run smoothly.

You’ll cover shifts including evenings and weekends on a permanent contract, with 15 guaranteed hours per week and pay up to £13.06 per hour. No two shifts are the same, and training is provided to build confidence across reception, restaurant and public areas.

Qualifications

• No hotel experience required.
• Friendly and helpful attitude.
• Ability to stay calm when busy.

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Premier Inn in Port Talbot is seeking a Ground Floor Team Member to welcome guests, check in, serve breakfast or dinner and help ensure stays run smoothly.

You’ll cover shifts including evenings and weekends on a permanent contract, with 15 guaranteed hours per week and pay up to £13.06 per hour. No two shifts are the same, and training is provided to build confidence across reception, restaurant and public areas.