Front Desk & Facilities Coordinator

Advance Training & Recruitment Services; Westhill; On-site; GBP 18,000 - 23,000; Full time

Job summary

Advance Training & Recruitment Services in Westhill, Aberdeenshire, is seeking a Facility Assistant to join our established Facilities team. You will support the day-to-day operation of the corporate office, delivering a professional front-of-house service and assisting employees, visitors and contractors across a range of FM activities.

The role offers exposure to facilities management, office operations and workplace services, with a view to permanent employment.

Qualifications

• Previous corporate front-of-house, reception or facilities experience.
• Excellent customer service and communication skills.
• Strong organisational and administrative skills.
• Good knowledge of Microsoft Office / Microsoft 365.
• Confident dealing with people at all levels.
• A proactive approach to solving problems and supporting others.

Responsibilities

• Act as the first point of contact for visitors, employees and contractors.
• Manage reception, visitor inductions, telephone enquiries and the facilities mailbox.
• Coordinate meeting rooms, bookings, IT/VC checks and hospitality.
• Manage incoming/outgoing post, couriers and office access passes.
• Monitor office supplies, kitchen areas and general workplace standards.
• Carry out regular facilities, fire safety and first aid checks.
• Report and follow up maintenance issues with contractors and suppliers.
• Support the Facilities Manager with administration, contractor management and general FM activities.
• Act as the building's Fire Marshal Coordinator.
• Provide occasional support to other offices, with expenses covered.

Skills

Front-of-house experience

Customer service

Communication

Organisation

Microsoft Office

Stakeholder liaison

Education

NVQ in Front of House / Business Administration

Tools

Microsoft 365

Job description

Advance Training & Recruitment Services in Westhill, Aberdeenshire, is seeking a Facility Assistant to join our established Facilities team. You will support the day-to-day operation of the corporate office, delivering a professional front-of-house service and assisting employees, visitors and contractors across a range of FM activities.

The role offers exposure to facilities management, office operations and workplace services, with a view to permanent employment.