Front Desk Coordinator — Monday Only

City of Bristol College; Clifton; On-site; GBP 12,000 - 17,000; Part time

Job summary

City of Bristol College is recruiting a part-time Beacon House Receptionist to support front-of-house operations and provide proactive customer service to students, staff and visitors.

The role is Monday only, 08:00-16:00, totaling 7 hours per week, with an open-ended contract. The successful candidate will have strong organisational and interpersonal skills and contribute to maintaining a safe campus environment.

Qualifications

• Experience delivering outstanding customer service in a front-of-house setting with excellent inter-personal skills.
• Sound organisational skills with the ability to prioritise workload in a busy environment while maintaining accuracy.

Responsibilities

• Oversee enquiries from students, staff and visitors in person, via email and telephone; interrogate the Enquiry Database to produce reports for the Senior Facilities Manager.
• Collaborate with Beacon House team (café, cleaning, estates, library support) to provide excellent customer service.
• Implement the security system: operate doors, check visitor IDs, handle suspicious persons/packages and liaise with Security.

Skills

Front of house

Customer service

Interpersonal skills

Organisational skills

Job description

City of Bristol College is recruiting a part-time Beacon House Receptionist to support front-of-house operations and provide proactive customer service to students, staff and visitors.

The role is Monday only, 08:00-16:00, totaling 7 hours per week, with an open-ended contract. The successful candidate will have strong organisational and interpersonal skills and contribute to maintaining a safe campus environment.