Front Desk & Community Lead — Creative Workspace

Impact Recruitment Group Ltd.; Greater London; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Free shuttle bus in the morning from a

Free onsite fitness classes

Job summary

Impact Recruitment Group Ltd. is seeking a friendly Reception & Community Coordinator for a busy central London workspace. You will be the welcoming face for members, visitors, and clients, handling phones, emails and daily admin tasks to ensure smooth operations.

The role is hands‑on, requires calm problem solving, and a proactive attitude. You’ll enjoy a creative environment, coordinate bookings, and support events while keeping databases up to date.

Qualifications

• Experience in reception/front of house.
• Confident and proactive.
• Comfortable with Microsoft 365.
• Interest in arts or creative environments.
• Able to multi‑task in a busy setting.

Responsibilities

• Welcoming visitors and clients, providing a fantastic first impression.
• Managing reception, phones, emails, post and deliveries.
• Supporting the day‑to‑day running of a busy creative workspace.
• Coordinating meeting room bookings, parking and general site enquiries.
• Assisting with client onboarding and offboarding.
• Keeping databases and records up to date.
• Supporting events across the site and liaising with on‑site partners.
• Attending team meetings, taking notes and helping with general operational administration.
• Acting as a first point of contact for issues and helping find solutions.

Skills

Reception experience

Front of house

Microsoft 365

Calm under pressure

Proactive

People skills

Job description

Impact Recruitment Group Ltd. is seeking a friendly Reception & Community Coordinator for a busy central London workspace. You will be the welcoming face for members, visitors, and clients, handling phones, emails and daily admin tasks to ensure smooth operations.

The role is hands‑on, requires calm problem solving, and a proactive attitude. You’ll enjoy a creative environment, coordinate bookings, and support events while keeping databases up to date.