Studio Front Desk Coordinator - Guest Experience & Events

Chartwells Independent; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Travel and grocery discounts

Life assurance

Contributory pension scheme

Wellbeing programs

Employee Assistance Program

Digital GP services

Learning and development opportunities

WOW Awards for excellence

One paid day off annually for charity

Job summary

Rapport Guest Services is seeking a Receptionist to be the first point of contact in our Events Space, providing a warm, professional welcome to guests, talent and staff. The role supports day-to-day studio operations and assists during high-profile events, ensuring a seamless front-of-house experience.

This full-time, 6-month fixed-term contract offers a dynamic environment with potential to extend. You will work a 40-hour week, Monday to Friday, between 7 AM and 7 PM, in a London-based venue

Qualifications

• Experience in front-of-house or reception roles.
• Strong communication and organisational skills.
• Calm under pressure and able to adapt during events.

Responsibilities

• Greet guests in a warm, professional manner as first point of contact.
• Manage front-of-house operations and support during events.
• Coordinate with teams to ensure smooth guest experiences.
• Maintain confidentiality and handle information discreetly.
• Assist with general administration and guest enquiries.

Skills

Customer service

Communication

Organisation

Problem solving

Tools

MS Office

Job description

Rapport Guest Services is seeking a Receptionist to be the first point of contact in our Events Space, providing a warm, professional welcome to guests, talent and staff. The role supports day-to-day studio operations and assists during high-profile events, ensuring a seamless front-of-house experience.

This full-time, 6-month fixed-term contract offers a dynamic environment with potential to extend. You will work a 40-hour week, Monday to Friday, between 7 AM and 7 PM, in a London-based venue