Reception & Community Coordinator

Impact Recruitment Group Ltd.; Greater London; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Free shuttle bus in the morning from a

Free onsite fitness classes

Job summary

Impact Recruitment Group Ltd. is seeking a friendly Reception & Community Coordinator for a busy central London workspace. You will be the welcoming face for members, visitors, and clients, handling phones, emails and daily admin tasks to ensure smooth operations.

The role is hands‑on, requires calm problem solving, and a proactive attitude. You’ll enjoy a creative environment, coordinate bookings, and support events while keeping databases up to date.

Qualifications

• Experience in reception/front of house.
• Confident and proactive.
• Comfortable with Microsoft 365.
• Interest in arts or creative environments.
• Able to multi‑task in a busy setting.

Responsibilities

• Welcoming visitors and clients, providing a fantastic first impression.
• Managing reception, phones, emails, post and deliveries.
• Supporting the day‑to‑day running of a busy creative workspace.
• Coordinating meeting room bookings, parking and general site enquiries.
• Assisting with client onboarding and offboarding.
• Keeping databases and records up to date.
• Supporting events across the site and liaising with on‑site partners.
• Attending team meetings, taking notes and helping with general operational administration.
• Acting as a first point of contact for issues and helping find solutions.

Skills

Reception experience

Front of house

Microsoft 365

Calm under pressure

Proactive

People skills

Job description

Reception & Community Coordinator

Central London

£30-32k

9am to 6pm

5 days onsite, Mon to Fri

Start date – Monday 14th September

The Role

We are working with a creative workspace that is looking for a friendly, organised and hands‑on Reception & Community Coordinator to be the welcoming face of the space. They need someone who is calm under pressure, quick to find solutions and happy to get stuck into a varied role, helping to create a great experience for members, visitors and clients.

What You’ll Be Doing

• Welcoming visitors and clients, providing a fantastic first impression.
• Managing reception, phones, emails, post and deliveries.
• Supporting the day‑to‑day running of a busy creative workspace.
• Coordinating meeting room bookings, parking and general site enquiries.
• Assisting with client onboarding and offboarding.
• Keeping databases and records up to date.
• Supporting events across the site and liaising with on‑site partners.
• Attending team meetings, taking notes and helping with general operational administration.
• Acting as a first point of contact for issues and helping find solutions.

What We’re Looking For

• Experience in reception, front of house
• Confident, personable and proactive.
• Someone who enjoys being busy
• Calm, level‑headed and able to think on their feet
• A proactive, hands‑on approach
• Comfortable using Microsoft 365
• An interest in creative environments, the arts or music
• A genuine interest in reception and FOH

What’s on Offer

• A varied role where no two days are the same.
• The chance to work within a creative and collaborative environment.
• Free shuttle bus in the morning from local station
• Free onsite fitness classes

They're looking for someone who genuinely enjoys reception and operations, is naturally helpful and solutions‑focused and can bring a warm, positive energy to a busy front‑of‑house team.

We are committed to creating an inclusive recruitment process and welcome applications from all backgrounds. We do not discriminate on the basis of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.