Community & Front Desk Specialist

Hop Talent; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Hop Talent is seeking a personable Community Associate to support a premium serviced office in Central London. This front-facing, hospitality-led role focuses on delivering an exceptional member experience, assisting building operations and fostering a welcoming, professional community.

The ideal candidate is service-driven, highly organized and comfortable balancing front-of-house duties with administrative tasks, events, and daily workplace coordination.

Qualifications

• Customer-facing experience required.
• Experience in serviced offices desirable.
• Excellent communication and organizational skills.

Responsibilities

• Serve as first point of contact for members and guests.
• Manage reception, visitor sign-in and access control.
• Support onboarding of new members and companies.
• Coordinate events and community activities.
• Assist with daily operations, stock, and facilities checks.
• Maintain accurate member records and bookings.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Presentation

Job description

Hop Talent is seeking a personable Community Associate to support a premium serviced office in Central London. This front-facing, hospitality-led role focuses on delivering an exceptional member experience, assisting building operations and fostering a welcoming, professional community.

The ideal candidate is service-driven, highly organized and comfortable balancing front-of-house duties with administrative tasks, events, and daily workplace coordination.