Front Desk Champion — Care Home Receptionist

Avery Healthcare Group; Braintree; On-site; GBP 18,000 - 24,000; Full time

Job summary

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist for Braintree Mews Care Home in Braintree. You will be the first point of contact, delivering high-quality customer service and handling a range of administrative tasks.

Responsibilities include answering calls, recording messages, managing reception administration, and keeping the reception area tidy in coordination with Housekeeping. This role supports a caring, respectful team.

Qualifications

• Excellent communication skills, verbal and written.
• Confident with using computers and basic software.
• Positive, friendly and welcoming attitude.
• Experience handling client concerns and problem-solving.

Responsibilities

• Answer telephone and respond to enquiries at reception, redirecting calls as needed.
• Complete reception-related administration, maintain databases and provide admin support.
• Maintain tidiness of the reception area and liaise with Housekeeping to uphold standards.

Skills

Communication skills

Computer literacy

Friendly attitude

Problem-solving

Job description

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist for Braintree Mews Care Home in Braintree. You will be the first point of contact, delivering high-quality customer service and handling a range of administrative tasks.

Responsibilities include answering calls, recording messages, managing reception administration, and keeping the reception area tidy in coordination with Housekeeping. This role supports a caring, respectful team.