Warm Receptionist at Care Home — Front Desk & Admin

Avery Healthcare Group; Marlow; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

DBS check funded by employer

Job summary

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist for Cliveden Manor Care Home in Marlow, Buckinghamshire. You will be the first point of contact, delivering professional, high-quality customer service and handling a range of administrative tasks to support the General Manager.

This role requires excellent communication, a friendly approach, and the ability to manage enquiries, coordinate with housekeeping, and keep reception areas neat.

Qualifications

• Excellent communication skills both verbal and written.
• Positive, friendly, welcoming attitude.
• Previous exposure to problem-solving and client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Liaising with Housekeeping to ensure standards are maintained and reception area is tidy.

Skills

Communication skills

Friendly attitude

Problem-solving

Job description

Avery Healthcare Group is seeking a warm, enthusiastic Receptionist for Cliveden Manor Care Home in Marlow, Buckinghamshire. You will be the first point of contact, delivering professional, high-quality customer service and handling a range of administrative tasks to support the General Manager.

This role requires excellent communication, a friendly approach, and the ability to manage enquiries, coordinate with housekeeping, and keep reception areas neat.