Front Desk and Care Navigator - GP Practice (12-Month FTC)

Beaufort Road Surgery; Lower Blandford St Mary; On-site; GBP 13,000 - 17,000; Part time

Job summary

Beaufort Road Surgery in the United Kingdom is seeking a friendly Reception Team member to cover administrative duties and act as the link between patients and clinicians. The role includes answering calls, booking appointments, and guiding patients to the appropriate service.

This 12-month fixed-term contract covers maternity leave and requires 25–30 hours per week across typical surgery hours, 08:00–18:30, Monday to Friday.

Qualifications

• Front desk reception duties and patient-facing support.
• Proficient in handling phone calls and appointments.
• Accurate data entry and updating records.

Responsibilities

• Front-of-house reception and patient liaison during clinic hours.
• Handle telephone calls, book/cancel appointments, and guide patients to the right clinician.
• Process SystmConnect queries and maintain tidy waiting areas and records.

Tools

SystmConnect

Job description

Beaufort Road Surgery in the United Kingdom is seeking a friendly Reception Team member to cover administrative duties and act as the link between patients and clinicians. The role includes answering calls, booking appointments, and guiding patients to the appropriate service.

This 12-month fixed-term contract covers maternity leave and requires 25–30 hours per week across typical surgery hours, 08:00–18:30, Monday to Friday.