Front Desk Ambassador - Guest Experience & Perks

Hotel-Football; Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Meals on Duty

Onsite Sports Facilities

Gym Membership Discounts

Food & Beverage Discounts

Employee Discount Rates

Explore by Marriott Bonvoy

Refer a Friend Scheme

Long Service Incentives

Employee Assistance Programme

Job summary

Hotel Football in Manchester is seeking a welcoming Receptionist to join our Front of House team. A full-time and casual position are available, offering the chance to be the brand ambassador for a dynamic hotel with on-site facilities and a culture of service excellence.

You will interact with a diverse client base in a busy environment, upholding grooming standards, safety policies, and quality service. Training and growth opportunities are available within a supportive team.

Qualifications

• Be the hotel's ambassador with flair and brand representation.
• Follow grooming policy for a polished look.
• Comply with Security and Health & Safety policies to keep the hotel safe.
• Maintain high standards and attention to detail.
• Embrace training, stay organised, and multitask effectively.
• Be a polite, helpful team player and welcome feedback.
• Communicate clearly in English with guests from diverse backgrounds.
• Use guest feedback to continually improve the guest experience.
• Collaborate with leaders to create best office practices.

Skills

Communication

English

Guest service

Multitasking

Job description

Hotel Football in Manchester is seeking a welcoming Receptionist to join our Front of House team. A full-time and casual position are available, offering the chance to be the brand ambassador for a dynamic hotel with on-site facilities and a culture of service excellence.

You will interact with a diverse client base in a busy environment, upholding grooming standards, safety policies, and quality service. Training and growth opportunities are available within a supportive team.