Front Desk Concierge – Guest Experience & Growth

Meliá Hotels International; Manchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Gym access

Discounts program

Health plan

Perkbox access

Meals on duty

Job summary

INNSiDE by Melia Manchester seeks a friendly receptionist to warmly welcome guests, act as the local expert, and provide efficient service aligned with our hospitality standards.

You will engage with guests to anticipate needs, handle inquiries, and support a memorable stay in a vibrant 4* lifestyle hotel near Manchester city centre. Training, language development, and career progression are offered.

Qualifications

• Experience in a similar hospitality role.
• Strong communication skills and warmth.
• Flexible and proactive team player.

Responsibilities

• Greet guests warmly and professionally.
• Provide efficient and courteous service to guests.
• Anticipate guest needs and resolve issues as they arise.

Skills

Hospitality experience

Excellent communication

Customer service

Problem solving

Flexibility

Initiative

Job description

INNSiDE by Melia Manchester seeks a friendly receptionist to warmly welcome guests, act as the local expert, and provide efficient service aligned with our hospitality standards.

You will engage with guests to anticipate needs, handle inquiries, and support a memorable stay in a vibrant 4* lifestyle hotel near Manchester city centre. Training, language development, and career progression are offered.