Front Desk & Admin Coordinator (Reception)

Confidential; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Confidential is recruiting a Receptionist & Administration Assistant to join the East Lothian facilities team. The role is front-facing, handling visitors, calls, and basic admin tasks on a busy site, with emphasis on excellent customer service and organisation.

The position is full-time, temporary (ongoing), based in East Lothian, and requires coordinating room bookings and supporting office security procedures as part of a collaborative team.

Qualifications

• Previous experience in Receptionist/Front of House or Admin roles.
• Strong written and verbal communication skills.
• Professional, approachable manner with good customer service.

Responsibilities

• Greet visitors and provide information and signposting.
• Manage meeting room bookings and prepare rooms for use.
• Answer, screen and redirect telephone calls.
• Maintain a tidy, welcoming reception area.
• Provide admin support to the site team.
• Support building access control and site procedures.
• Collaborate with departments to deliver high quality service.

Skills

MS Office

Communication

Organisational skills

Customer service

Problem solving

Tools

Microsoft Office

Job description

Confidential is recruiting a Receptionist & Administration Assistant to join the East Lothian facilities team. The role is front-facing, handling visitors, calls, and basic admin tasks on a busy site, with emphasis on excellent customer service and organisation.

The position is full-time, temporary (ongoing), based in East Lothian, and requires coordinating room bookings and supporting office security procedures as part of a collaborative team.