Front Desk & Office Admin Specialist

Confidential; England; On-site; GBP 20,000 - 26,000; Full time

Job summary

Confidential is seeking a welcoming Receptionist to provide professional front-of-house and administrative support. The role covers greeting visitors, handling calls, and ensuring a smooth day-to-day office operation.

You will manage post and documents, assist with meetings, and liaise with suppliers while maintaining confidentiality and a high standard of service. This position requires strong communication and organisational abilities.

Qualifications

• Previous experience in receptionist, administration, or customer service roles.
• Excellent verbal and written communication skills.
• Professional and courteous telephone manner.
• Strong organisational and time management skills.
• Good attention to detail and accuracy.

Responsibilities

• Greet visitors and clients in a professional and friendly manner.
• Manage the reception area to stay clean, tidy, and welcoming.
• Answer, screen, and transfer incoming calls promptly and accurately.
• Take and relay messages as required.
• Manage visitor sign-in procedures and issue passes when needed.
• Handle post, deliveries, and courier services.
• Assist with printing, scanning, photocopying, and filing documents.
• Maintain records and data entry systems.
• Support meeting room bookings and prepare rooms as required.
• Provide general administrative assistance to the wider team.
• Monitor and order office supplies; liaise with suppliers and service providers.
• Report maintenance issues and assist with health and safety procedures.
• Provide excellent customer service to internal and external stakeholders.

Skills

Communication skills

Telephone etiquette

Organisational skills

Time management

Attention to detail

Microsoft Office

Independent working

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Confidential is seeking a welcoming Receptionist to provide professional front-of-house and administrative support. The role covers greeting visitors, handling calls, and ensuring a smooth day-to-day office operation.

You will manage post and documents, assist with meetings, and liaise with suppliers while maintaining confidentiality and a high standard of service. This position requires strong communication and organisational abilities.