Friendly Customer Delivery Driver — Flexible Part-Time Shifts

John Lewis Partnership; Abingdon; Hybrid; GBP 14,000 - 17,000; Part time

Job summary

John Lewis Partnership in Abingdon is hiring Customer Delivery Drivers to bring Waitrose produce and Partner-led service to customers’ doors. This is a highly active, customer-facing role where safety and reliability matter most.

You’ll start in-store and then drive a well-equipped van, handling substitutions, refunds and ensuring every delivery is accurate and well-presented. Flexible part-time hours include weekends and early starts.

Qualifications

• Be 18 or older.
• Have a full, valid UK manual car driving license (B-category) with up to 6 penalty points.
• Bring excellent people skills and a friendly approach to customer service.
• Be prepared for physical work (lifting up to 18kg) and some stairs.

Responsibilities

• Be a friendly face for the Waitrose brand while on the road.
• Discuss substitutions or short-dated items and arrange refunds if needed.
• Handle products with care and ensure they are delivered in good condition.
• Explain to customers that substitutions will not incur extra charges.
• Help customers with groceries and build trustful relationships.
• Familiarise yourself with the daily delivery route.

Skills

Customer service

Reliability

Communication

Problem solving

Physical fitness

Driving license

Job description

John Lewis Partnership in Abingdon is hiring Customer Delivery Drivers to bring Waitrose produce and Partner-led service to customers’ doors. This is a highly active, customer-facing role where safety and reliability matter most.

You’ll start in-store and then drive a well-equipped van, handling substitutions, refunds and ensuring every delivery is accurate and well-presented. Flexible part-time hours include weekends and early starts.