Flexible Part-Time Customer Delivery Driver

John Lewis Partnership; Hereford; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

John Lewis Partnership is seeking a Customer Delivery Driver for Waitrose deliveries in the UK. You will start from in-store and drive to customers, delivering quality products with strong customer service.

You’ll also assist with shop tasks when not on the road, supporting a friendly, efficient team. The role requires a full UK B driving licence, ability to work varying shifts across seven days, and the physical capability to handle lifting and moving crates.

Qualifications

• Full valid B-category UK manual driving licence with no more than 6 points.
• Excellent customer service skills.
• Strong time management abilities.
• Able to cope with physical aspects of the role (lifting crates, moving cages).
• Capable of working independently with self-motivation and adaptability.
• IT literacy.

Responsibilities

• Check daily delivery routes and plan efficient timetables.
• Load and prepare the van, ensuring orders are complete and ready for delivery.
• Carry out vehicle safety checks and ensure road safety compliance.
• Represent Waitrose brand with high-standard customer service on the road.
• Assist customers with shopping and build rapport based on trust and service.
• Support shop team with general duties when required.

Skills

Driving licence B (UK)

Customer service

Time management

Independence

IT literacy

Job description

John Lewis Partnership is seeking a Customer Delivery Driver for Waitrose deliveries in the UK. You will start from in-store and drive to customers, delivering quality products with strong customer service.

You’ll also assist with shop tasks when not on the road, supporting a friendly, efficient team. The role requires a full UK B driving licence, ability to work varying shifts across seven days, and the physical capability to handle lifting and moving crates.