French-Speaking Wholesale Coordinator – Hybrid

Advancing People Multilingual; Nottingham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Advancing People Multilingual in Nottingham City Centre is recruiting a French-speaking Wholesale Coordinator / Customer Service Advisor for a hybrid role. You will manage relationships with retailers, process orders by phone, email or fax, and provide proactive customer support to French-speaking markets.

Based in Nottingham with 2 days in the office and 3 days remote, you will use phone, live chat and email to ensure prompt, professional responses.

Qualifications

• Fluent in French
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

Responsibilities

• Manage existing relationship with clients: Retailers/Online Retailers
• Deliver high quality customer service
• Assist with new customer's enquiries
• Process orders received via the telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Skills

French fluent

Customer focus

Communication skills

Teamwork

Computer skills

Positive attitude

Job description

Advancing People Multilingual in Nottingham City Centre is recruiting a French-speaking Wholesale Coordinator / Customer Service Advisor for a hybrid role. You will manage relationships with retailers, process orders by phone, email or fax, and provide proactive customer support to French-speaking markets.

Based in Nottingham with 2 days in the office and 3 days remote, you will use phone, live chat and email to ensure prompt, professional responses.