German-Speaking Wholesale & Customer Service Coordinator (Hybrid)

Advancing People; Nottingham; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

Advancing People Multilingual Ltd is recruiting for a German-speaking Wholesale Coordinator / Customer Service Advisor to join a Nottingham-based client on a hybrid basis. The office is Nottingham city centre with two days on site and three days remote.

You will support retailers across German-speaking markets via phone, live chat and email, delivering prompt and professional customer service. Fluency in German is essential and a proactive attitude is required.

Qualifications

• Fluent in German.
• Strong customer focus and professional approach.
• Excellent communication skills, both oral and written.
• Ability to work effectively as part of a team.
• Good computer skills.
• Positive "can do" attitude.

Responsibilities

• Manage existing relationship with clients: Retailers/Online Retailers.
• Deliver high quality customer service.
• Assist with new customer's enquiries.
• Process orders received via the telephone, fax, e-mail or internet.
• Be proactive in the area of Customer retention.

Skills

German language

Job description

Advancing People Multilingual Ltd is recruiting for a German-speaking Wholesale Coordinator / Customer Service Advisor to join a Nottingham-based client on a hybrid basis. The office is Nottingham city centre with two days on site and three days remote.

You will support retailers across German-speaking markets via phone, live chat and email, delivering prompt and professional customer service. Fluency in German is essential and a proactive attitude is required.