French Speaking Sales Administrator

Brampton Recruitment; Hempstalls; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Great benefits

Holiday package

Death in service

Job summary

Brampton Recruitment is partnering with a UK-based international business seeking a French-speaking Sales Administrator. You will liaise with customers daily, handling orders, quotes and sample requests, and log issues in the CRM.

Based in the UK, you will support the team with strong MS Office skills, organizational ability and a passion for customer service. The role offers a competitive salary and benefits.

Qualifications

• Fluent French language skills, both spoken and written.
• Experience in a customer contact role.
• Strong customer service focus and ability to exceed expectations.
• Proficient in MS Office and administrative tasks.
• Well-organised and able to work on own initiative.
• Team player with initiative.

Responsibilities

• Enter orders, quotes and sample requests onto the system with complete information.
• Progress orders and sample requests to dispatch on time.
• Log customer complaints in the CRM and liaise with Quality Control.
• Answer customer enquiries by telephone and email.
• Provide full and accurate dispatch information to customers.

Skills

Fluent French (verbal and written)

Customer service experience

MS Office skills

Organised / initiative

Team player

Tools

CRM software

Job description

• Working for an international business with a great brand
• Great benefits and holiday package

• Fluent French Speaker
• Working for an international business with a great brand
• Great benefits and holiday package

Our client is a highly successful business who are well established. They pride themselves on their innovative ideas, passion for the industry and expertise in their market. They now have an exciting opportunity for someone who loves languages to utilise them in this French speaking Sales Administrator role, you will be liaising with customers daily, both verbally and in writing. This client is committed to supporting their team, the local community and the wider industry and place high importance on quality and sustainability. This company offers great benefits in terms on holidays, death in service etc.

Job Description for the French Speaking Sales Administrator role:

• Entering orders, quotes and sample requests for customers onto the system, ensuring all the necessary information for internal departments is complete and accurate
• Progressing orders and sample order requests to ensure they are dispatched in a timely manner and correctly
• Logging customer complaints into the CRM system, liaising with Quality Control and keeping the customer updated on the progress
• Confidently answering customer enquiries via telephone and email
• Ensuring full and accurate dispatch information is provided to the customer

Candidate Requirements for the French Speaking Sales Administrator role:

• Fluent French language skills - verbal and written
• Previous experience in a customer contact role
• A passion for customer service and exceeding customer expectations
• Strong MS Office, Communication and Admin skills
• Someone who is well organised, who can work using their own initiative
• Team player who can use their initative

This role would suit candidates with the following experience: Fluent French, French Customer Service, French Speaking Administrator, French Translation or similar

This role is commutable from: Stoke on Trent, Newcastle under Lyme, Crewe, Kidsgrove, Congleton, Fenton, Longton, Leek and surrounding areas.

Hours:

Monday to Friday: can start between 7.30 am-9.30 am and finish between 4:00 pm - 6: 00 pm

Salary:

£27,900 Per Annum