French-Speaking Customer Care Specialist - Hybrid Parking

Office Angels; Ashford; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Office Angels is seeking a French-speaking Customer Service Executive in Ashford for a 12-month fixed term contract. The role is hybrid with on-site parking, Monday to Friday, 7:30am–4pm, and 25 days of annual leave plus bank holidays.

Responsibilities include liaising with France-based customers and suppliers, processing orders, and handling inquiries by phone and email. The ideal candidate is bilingual in French and English, has prior customer service office experience, and is proficient in

Qualifications

• Bi lingual French and English is essential.
• Experience in a customer service office environment.
• Experience processing customer orders.
• Proficient with Microsoft Excel.

Responsibilities

• Liaise with customers and suppliers in France.
• Process customer orders.
• Respond to queries on the telephone and on e-mail.
• Build relationships with customers.
• Update customers about deliveries.
• Handle occasional complaints.

Skills

French & English bilingual

Customer service experience

MS Excel

Order processing

Tools

Microsoft Excel

Job description

Office Angels is seeking a French-speaking Customer Service Executive in Ashford for a 12-month fixed term contract. The role is hybrid with on-site parking, Monday to Friday, 7:30am–4pm, and 25 days of annual leave plus bank holidays.

Responsibilities include liaising with France-based customers and suppliers, processing orders, and handling inquiries by phone and email. The ideal candidate is bilingual in French and English, has prior customer service office experience, and is proficient in