French Spanish and English Customer Service Representative

Language Matters; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

An international organization is seeking a French, Spanish, and English Customer Service Representative in Watford. This role involves managing customer orders and responding to enquiries via phone and email. The ideal candidate should possess strong communication skills and previous experience in customer care or sales administration. The position offers a flexible 40-hour workweek with a hybrid schedule, providing the chance for career growth within a well-known company.

Qualifications

• Fluency in French, Spanish, and English is required.
• Experience in customer care, sales administration, or account management is preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage customer orders, processing sales orders and handling invoices.
• Proactively address returns, delivery and order issues.
• Serve as the first point of contact for customer inquiries via phone and email.
• Maintain up-to-date client account records.
• Collaborate with sales and other departments as necessary.

Skills

Fluent in French

Fluent in Spanish

Fluent in English

Strong communication skills

Organisational skills

Job description

French Spanish and English Customer Service Representative

An exciting opportunity has arisen for a bright French, Spanish and English speaker to become part of an international organisation in Watford. Flexible 40-hour workweek, Monday–Friday with rotating early (07:00–16:00) and late (09:00–18:00) shifts. Hybrid schedule: Alternate weeks in the office (2–3 days) and from home. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

• Managing customer orders: processing sales orders and handling invoices
• Proactively dealing with any returns, delivery and order issues
• Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
• Ensuring all client account records are kept up to date
• Working alongside the sales team and other departments where required

About you

The ideal candidate will be confident with fluency in French, Spanish and English and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.

Profile:

• Required to be fluent in French, Spanish and English
• Previous experience working in customer care, sales administration, client support or account management dealing with products
• Strong communication and organisational skills
• Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Suhail. languagematters is acting as an employment agency in relation to this vacancy.