Freight & Logistics Key Accounts Specialist

Winsearch; Greater Lincolnshire; On-site; GBP 27,000 - 33,000; Full time

Job summary

Winsearch is seeking a Key Account Coordinator for Freight & Logistics in the North East Lincolnshire area. You will own customer accounts, coordinate UK and international deliveries, and support freight, order fulfilment, and stock management to keep shipments on track.

The role requires strong communication, organisation, and commercial awareness, with experience in freight or logistics highly regarded. A proactive team player will thrive here.

Qualifications

• Experience in freight, logistics, transport coordination or customer account administration.
• Knowledge of customs clearance and import/export procedures would be an advantage, but is not essential.
• Strong communication and organisational skills.

Responsibilities

• Customer account ownership: Act as a main point of contact, building trusted relationships and managing daily requirements.
• Transport arrangements: Coordinate UK and international deliveries, ensuring requirements and timings are communicated clearly.
• Freight and import support: Work alongside operational colleagues to keep shipments, orders and customer instructions on track.
• Order fulfilment: Liaise with internal teams to coordinate customer orders and support accurate, timely dispatch.
• Stock coordination: Keep track of stock information and resolve discrepancies affecting customer orders.
• Commercial control: Monitor account costs, raise or check invoices, track revenue and keep an eye on account profitability.
• Customer problem-solving: Respond to queries, deal with changes and follow issues through to resolution.
• Working relationships: Manage your own priorities while working closely with colleagues across the operation.

Skills

Customer focus

Organisation

Commercial awareness

Independence and teamwork

Customs knowledge

Job description

Winsearch is seeking a Key Account Coordinator for Freight & Logistics in the North East Lincolnshire area. You will own customer accounts, coordinate UK and international deliveries, and support freight, order fulfilment, and stock management to keep shipments on track.

The role requires strong communication, organisation, and commercial awareness, with experience in freight or logistics highly regarded. A proactive team player will thrive here.