Freight Key Account Specialist

Midas Recruitment Ltd; Tyburn; On-site; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Discretionary bonus

Enhanced Pension

Health care scheme

Life Assurance

Employee Assistance programme

Job summary

Midas Recruitment Ltd is seeking a Key Account Specialist to join a busy, well-established organisation. You will coordinate day-to-day customer requirements, maintain documentation, provide regular updates and ensure activities are completed accurately and on time.

Experience in freight, logistics or supply chain coordination preferred. You will manage import shipments, liaise with suppliers, track shipments, handle customs declarations and port health requirements, and produce reports while

Qualifications

• Experience in deep-sea import freight forwarding and UK import customs declarations.
• Strong attention to detail when handling shipment, customs and compliance docs.
• Ability to manage multiple live shipments, deadlines and customer requirements.
• Professional communication and strong customer service skills.
• Proficient with spreadsheets; CargoWise advantageous.

Responsibilities

• Coordinate import shipments, creating freight jobs and liaising with suppliers, shipping lines, hauliers, warehouses and customers.
• Maintain accurate shipment trackers, schedules, documentation and customer records.
• Complete UK import customs declarations, ensuring documentation, duty and deferment information is accurate.
• Manage IPAFFS, CHEDs, Port Health requirements, duty reclaims and supporting compliance documentation.
• Prepare weekly/monthly customer reports, shipment updates and management information.
• Complete invoicing, costings and landed cost calculations, resolving billing and duty queries.
• Provide operational cover and key account support, monitoring vessel schedules, ETAs, deliveries and maintaining continuity of service.

Skills

Deep-sea freight

UK customs

Attention to detail

Multi shipments

Customer service

Spreadsheets

Port Health

Tools

CargoWise

Job description

An exciting opportunity has arisen for an experienced Key Account Specialist to join a busy and well-established organisation. Working within a dedicated account team, you\'ll coordinate day-to-day customer requirements, maintain accurate documentation, provide regular updates and ensure activities are completed accurately and on time.

This would suit an organised, detail-focused and customer-orientated individual with experience in freight, logistics or supply chain coordination who enjoys managing a varied workload and building strong working relationships.

What\'s in it for you?

• Work hours: Monday to Friday working 8.30am - 5.00pm with 1 hour lunch
• Salary: £32,000 to £37,000
• 6 monthly discretionary bonus
• Enhanced Pension
• Health care scheme
• Life Assurance
• Employee Assistant programme

Key Account Coordinator Specialist Responsibilities:

• Coordinate import shipments, creating freight jobs and liaising with suppliers, shipping lines, hauliers, warehouses and customers.
• Maintain accurate shipment trackers, schedules, documentation and customer records.
• Complete and check UK import customs declarations, ensuring documentation, duty and deferment information is accurate.
• Manage IPAFFS, CHEDs, Port Health requirements, duty reclaims and supporting compliance documentation.
• Prepare weekly/monthly customer reports, shipment updates and management information.
• Complete invoicing, costings and landed cost calculations, resolving billing and duty queries.
• Provide operational cover and key account support, monitoring vessel schedules, ETAs, deliveries and maintaining continuity of service.

Key Account Coordinator Specialist Skills and Experience:

• Experience within deep-sea import freight forwarding and UK import customs declarations.
• Strong attention to detail when processing shipment, customs and compliance documentation.
• Confident managing multiple live shipments, deadlines and customer requirements.
• Professional communicator with strong customer service and key account support skills.
• Competent with spreadsheets and reporting; CargoWise and document management systems advantageous.
• Food import knowledge, including IPAFFS, CHEDs and Port Health requirements, would be highly desirable