Freight Gateway Specialist - Customs & Exports

First Choice Staff; Greater London; On-site; GBP 24,000 - 34,000; Full time

Job summary

First Choice Staff in London is seeking a Gateway Coordinator to join our busy gateway team. You will help manage the sequential flow of consignments, oversee customs-related tasks, and ensure compliance with HMRC, IATA, CAA regulations and security procedures.

Suitable candidates will have proven freight forwarding experience, gateway operations exposure, and strong communication skills. The role is Monday to Friday, 9am–5:30pm, with training opportunities to develop within the organisation.

Qualifications

• Experience in freight forwarding and gateway functions.
• Consols experience is advantageous.
• Experience in gateway operations and airline transport advantageous.
• Familiarity with DFT/CAA, HMRC, IATA regulations is preferred.
• Keen to develop through training and grow in the role.
• Strong verbal and written communication skills.
• Proficient IT skills and ability to work in a fast-paced environment.

Responsibilities

• Consolidation and gateway functions experience.
• Raise records in the ETSF and discharge T1s from overnight DDX deliveries.
• Manage the sequential flow of consignments arriving and departing with safety and security.
• Ensure invoicing, job costing, CIA are updated within required timeframes.
• Cost control and maintaining relationships with customers and suppliers.
• Keep daily work schedules aligned with approved SOPs and KPIs.
• Resolve queries from customers and suppliers.

Skills

Freight forwarding

Gateway operations

Customer service

IT skills

Job description

First Choice Staff in London is seeking a Gateway Coordinator to join our busy gateway team. You will help manage the sequential flow of consignments, oversee customs-related tasks, and ensure compliance with HMRC, IATA, CAA regulations and security procedures.

Suitable candidates will have proven freight forwarding experience, gateway operations exposure, and strong communication skills. The role is Monday to Friday, 9am–5:30pm, with training opportunities to develop within the organisation.