Freight Forwarder

DSV; Immingham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme (Ultra-Low

emissions

Cycle Scheme

Wellbeing app (WeCare)

LifeWorks app

Life Insurance

Job summary

DSV in Immingham is seeking a proactive logistics coordinator to manage customer bookings for export and import, coordinate with carriers and internal teams, and ensure compliance with all regulatory requirements. You will support daily planning, handle invoicing and queries, and contribute to efficient, compliant freight movement across Scandinavia.

The role emphasizes accurate documentation, strong communication with stakeholders, and a proactive approach to safety and operational standards

Qualifications

• Experience in freight forwarding or logistics operations.

Responsibilities

• Manage customer export and import bookings, ensuring all requirements are met accurately and professionally.
• Coordinate with carriers, agents, shipping lines, hauliers and customs to keep freight moving smoothly.
• Ensure full compliance with legislation, customs procedures and company operational standards.
• Arrange transport through approved hauliers, negotiating pricing when required.
• Prepare all necessary documentation for warehouse, distribution and shipping teams.
• Handle general administration including invoicing, cost checking, claims and queries.
• Communicate clearly with customers, suppliers, and internal departments.
• Support daily planning of collections and deliveries to maximise resource efficiency.
• Maintain awareness of transport and HM Customs regulations; strong IT skills with digital tools.

Skills

Customer service

Freight forwarding experience

IT literacy

Communication

Regulatory compliance

Negotiation

Tools

MS Excel

TMS

EDI

Job description

Join the team at DSV in Immingham and play a key role in ensuring the safe, efficient movement of cargo to and from Scandinavia. Reporting to the Manager, you'll manage customer bookings, coordinate with carriers and internal teams, and ensure all operational, customs and legislative requirements are met to deliver exceptional service and maximize efficiency. What will you be doing?

• Manage customer export and import bookings, ensuring all requirements are met accurately and professionally.
• Coordinate with DSV offices, agents, shipping lines, hauliers and customs to keep freight moving smoothly.
• Ensure full compliance with legislation, customs procedures and company operational standards.
• Arrange transport through approved hauliers, negotiating pricing when required.
• Prepare all necessary documentation for warehouse, distribution and shipping teams.
• Handle general administration including invoicing, cost checking, claims and queries.
• Communicate clearly and efficiently with customers, suppliers, and internal departments.
• Support daily planning of collections and deliveries to maximise resource efficiency.
• Maintain a strong awareness of transport and HM Customs regulations.
  Strong IT skills and confidence using digital communication tools
• Recent experience in a freight forwarding role (preferred).
• Excellent communication skills with colleagues and external stakeholders.
• A proactive approach to compliance, safety, and operational standards.
• Ability to work accurately in a fast paced, team focused environment.
• At DSV we're building the world's leading logistics and transport network. With this exciting growth comes opportunity - and we're looking for new talent to join us., Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years' worth of referencing and criminal record checks.
• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as: Enhanced Annual Leave Entitlement from your start, which increases with length of service. Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars Salary Sacrifice Cycle Scheme WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. LifeWorks app for access to cashback and discounts on high street and online brands. Life Insurance and which includes access to expert probate support.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.